Privacy Policy
Ripple Effects Behaviour Consultation respects your privacy and is committed to protecting the personal information you choose to share with us.
This Privacy Policy explains how information may be collected, used, stored and disclosed when you visit this website, contact Ripple Effects Behaviour Consultation or submit an introductory inquiry.
Information We Collect
When you contact Ripple Effects Behaviour Consultation through the website, you may choose to provide information such as:
- your name
- email address
- telephone number
- city or community
- your child’s age
- the type of support you are interested in
- information you choose to include in your message
Please do not provide detailed medical, diagnostic or other sensitive health information through the website contact form. Additional information may be discussed directly with Karen through an appropriate and more secure process if services move forward.
The website may also collect limited technical information automatically, such as your browser type, device information, IP address and information about how the website is accessed.
How Your Information is Used
Information submitted through the website may be used to:
- respond to your inquiry
- arrange an introductory conversation
- understand the general type of support you are seeking
- communicate with you about possible next steps
- operate, maintain and improve the website
- meet applicable professional, legal and regulatory obligations
Ripple Effects Behaviour Consultation will not sell your personal information.
Contact Form and Third-Party Services
The introductory contact form is provided using Jotform, a third-party online form service. Information submitted through the form is processed and stored using Jotform’s systems and may be stored or processed outside Canada.
Only information reasonably necessary to respond to an initial inquiry should be submitted through this form.
The website may also use third-party services for website hosting, security, performance and analytics. These providers may process limited technical information as necessary to provide their services.
Cookies and Website Analytics
This website may use cookies or similar technologies that help the website function properly, improve performance and understand how visitors use the site.
If analytics services are enabled, information may be collected about website usage such as pages visited, general geographic location, device type and referring websites. This information is used to understand and improve website performance.
Personal Health Information and Client Records
If you become a client of Ripple Effects Behaviour Consultation, additional privacy and confidentiality requirements may apply to information collected as part of the professional relationship.
Personal health information and clinical records are handled separately from general website inquiries and in accordance with applicable Ontario privacy legislation, professional standards and record-keeping requirements.
Protecting Your Information
Reasonable administrative, technical and physical safeguards are used to protect personal information against unauthorized access, use, disclosure, loss or misuse.
No method of transmitting information over the internet is completely secure. For this reason, the website contact form should not be used to provide detailed or highly sensitive personal health information.
Retention of Information
Personal information is retained only for as long as reasonably necessary for the purposes for which it was collected and as required by applicable legal, professional and regulatory obligations.
Accessing or Correcting Your Information
You may contact Ripple Effects Behaviour Consultation to ask about personal information held about you or to request access to or correction of that information, subject to applicable legal and professional requirements.
Privacy Questions or Concerns
Questions or concerns about privacy or the handling of personal information may be directed to:
Karen Palmer
Ripple Effects Behaviour Consultation
Email: info@rippleeffects.ca
Changes to This Privacy Policy
This Privacy Policy may be updated periodically to reflect changes in website practices, services, technology or applicable requirements. The current version will always be posted on this page with its effective date.